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IPHI Background

With a focus on Virginia, Maryland and the District of Columbia, the Institute for Public Health Innovation (IPHI) builds partnerships across sectors and cultivates innovative solutions to improve health and well-being for all people and communities, particularly those most affected by health inequities. Our work strengthens service systems and public policy; enhances the environments and conditions in which people live, age, work, learn, and play; and builds organizational and community capacity to sustain progress. IPHI has emerged as one of the region’s leading partners working on the integration of public health and primary care and the development, coordination, and evaluation of community health worker (CHW) initiatives.  IPHI has trained over 500 CHWs since 2011, has created dozens of CHW jobs, and is one of the region’s most consistent CHW employers.  IPHI currently has numerous programs and partnerships through which CHWs conduct outreach and health education and directly support people to effectively utilize preventive care and community-based support services.

 

Position Title:  Community Health Worker – Asthma Outreach and Education

 

Position Available: Two full-time positions in Richmond, VA. Employment is contingent upon funding.

 

Program Overview:

IPHI will partner with VCU to implement an asthma self-management education intervention as part of a broader study called RVA breathes. The self-management intervention will be implemented by CHWs.

 

The CHW-component of the RVA Breathes child asthma self-management study is a family-level intervention to improve knowledge of asthma self-management, increase awareness of and remediation of home based asthma-triggers, and identify and resolve of barriers to sustained asthma medical care for school-aged children diagnosed with asthma. CHWs are in a unique position to support families because of their shared life and health experiences and their familiarity with the support resources that are available.

 

The IPHI CHW will provide outreach and education services designed specifically to reach the families of children enrolled in RVA breathes. This CHW will work alongside a Healthy Homes team member who shares knowledge and provides direct support to help individuals fully understand asthma self-management and home-based asthma triggers so they can lead healthy lives. CHWs will participate in weekly project meetings with researchers, medical providers, and public health partners to help shape ongoing implementation.

 

The program also includes a significant education opportunity for newly hired CHWs. All hired CHWs benefit from intensive CHW training at the beginning of the hiring process to prepare them for their positions, as well as ongoing continuing education and mentoring to help them succeed in their work.

 

Job Summary:

CHWs are trained community members that use their knowledge of the community to provide education and help clients (patients) navigate the often-complex healthcare and social service system. The CHW’s primary goal will be to increase families’ knowledge and engagement in asthma self-management practices.

 

Reports to:  The IPHI Resource Advisor/Program Manager

 

Primary Roles and Responsibilities:

  • Conduct outreach and home visiting to families enrolled in RVA Breathes.
  • Conduct home assessments and provide real time family-based asthma education alongside a Healthy Homes assessment staff member.
  • Review family’s priorities related to minimizing triggers in the home and work with families to decide which priority areas they can reasonably and successfully improve.
  • Generate clear, written action plans based on each family’s priorities and provide a list of behavioral modifications to aid in the reduction of asthma triggers in the home.
  • Ensure that families are connected to a medical provider to manage asthma care.
  • Provide tenant education, specifically on rights and responsibilities based on the VA Landlord Tenant Residential Act, as well as referrals to Medical-Legal Partnership (MLP) when those requests are not/or have not been met.
  • Work to build the trust and confidence of clients.
  • Provide personalized assistance to families to help them enroll in social services or other programs that will support adherence to asthma self-management plans such as medication assistance programs, mental health and substance abuse services, intimate partner violence services, housing programs, and education and employment services.
  • Submit accurate and complete data on a regular basis through electronic databases and other electronic systems.
  • Comply with all program protocols, including those regarding confidentiality of client information.
  • Complete employee orientation and all mandatory program trainings to guarantee appropriate competency in program requirements.
  • Participate in all staff and program meetings, site visits with funders, required network events, and mandatory trainings.
  • Keep supervisor informed of all problems, challenges and conflicts related to job.
  • Perform other duties as assigned.

Required Qualifications:

  • Commitment: Passion about working to improve the health and quality of life of people living with asthma.
  • Knowledge:
    • Demonstrated knowledge of childhood asthma and asthma medical care services.
    • Knowledge of medication assistance programs in Richmond, VA.
    • Knowledge of regional community resources.
    • Knowledge related to the management and prevention of chronic diseases.
  • Experience:
    • Experience or familiarity with issues related to asthma care and treatment, particularly with medication access assistance.
    • Familiarity with issues that put people at risk for poorer health is preferred, such as homelessness, incarceration, domestic violence, and/or substance abuse.
    • Experience conducting community outreach and client intake and assessment.
    • Experience or demonstrated ability to facilitate family-level education on health topics.
    • Data entry experienced required.
    • Experience working as a member of a team to improve client outcomes
  • Skills:
    • Strong cross-cultural communication skills are essential.
    • Demonstrated ability to conduct sensitive, empathetic interviews and conversations that respect the dignity and diversity of clients.
    • Ability to help manage conflict.
    • Organizational and time management skills.
    • Service coordination skills, including the ability to identify and appropriately refer families to community resources.
    • Strong interpersonal skills to work effectively in partnership with other program staff and others in the agency.
    • Basic computer skills and data entry experience required.
    • Ability to maintain client records and information in an accurate, timely and confidential manner.
  • Personal qualities:
    • Energy, intelligence, diplomacy, and sound practical judgment.
    • Commitment to health equity and social justice.
    • Ability to work both independently during periods of less supervision and effectively in a busy environment.
    • Resourcefulness will be required to assist families
    • Good judgement and decision making.
    • Ability to understand and maintain professional boundaries is essential.

 

Education Required:

A high school diploma or GED is required for this position. Exceptions may be granted with otherwise qualified candidates when a commitment to complete a GED within a certain time period is made in conjunction with acceptance of employment.

 

Additional Requirements

Employment is expected to begin as soon as possible. More information about training requirements will be provided during the interview process. Employees may be required to conduct outreach and support outside of traditional work hours, such as evenings.

 

Salary and Benefits:

Salary is contingent upon available funding, and is commensurate with experience and qualifications. The starting salary for these full-time positions is approximately $30,000. IPHI offers a competitive benefit package with annual leave, health/dental/vision insurance and retirement contributions (403(b)) for full-time employees.

 

Job Location:

CHWs will be employed by the Institute for Public Health Innovation (www.institutephi.org) located in Richmond, VA. The CHWs may be required to work at a Richmond-based VCU asthma research location

 

Travel:

Almost daily travel within Richmond city is required for this position.

 

HOW TO APPLY:

To apply for this position, please follow these instructions to upload a resume and cover letter to:

http://www.institutephi.org/careers/chw01-2018. Please use the following naming convention:

Last Name, First Name-Resume

Last Name, First Name-Cover

 

Bilingual and bicultural candidates are encouraged to apply.

 

No phone calls, please.

 

The Institute for Public Health Innovation values a diverse, respectful, and collaborative work environment. We establish and maintain trustful relationships with all staff, contractors, funders, partners, and communities. We believe that hard work, a focus on quality, and a passion for the public’s health are required to improve the well-being of individuals, families, and communities. IPHI looks to all staff and contractors to contribute to the effective implementation of programmatic activities.