Richmond City Health District Community Health Workers
The Institute for Public Health Innovation works in partnership with the Richmond City Health District on their public housing CHW model based in Resource Centers. Resource Centers are satellite mini-clinics located in Richmond’s six major public housing communities that provide an easily accessible entry point to the health care system and exist to connect people to health and human services. The target population served by the Resource Centers is the residents of six public housing communities and the surrounding neighborhoods, totaling 10,000 residents. Their strategic locations in these neighborhoods, combined with the relationship-based approach of the health department staff, serve to remove major barriers to care.
The Centers are staffed by a public health nurse, medical assistant, and nurse practitioner who provide routine gynecologic exams, Pap smears, STI screening, chronic disease screening, and health education. Each site also has a Community Health Worker who receives core training and continuing education from IPHI. The CHWs are current or past residents of public housing or similar low-income communities, who focus on building a foundation of trust in the communities, conducting outreach and education, and linking residents to needed health, social, and economic resources. This work is done through partnerships with local organizations, presentations to local residents, support groups, and information tables set up at local events. IPHI also developed and maintains CHW Care Connect, the referral databased used by the CHWs and other staff at the Resource Centers to track their outreach, education, and navigation efforts in the community.