Training Catalog

Community Health Worker (CHW) Core Skills Competency Training 

Format: Virtual
Length: 120 hours
Target Audience: Organizations/teams planning to establish a CHW program or are planning to hire CHWs, HR managers or CHW supervisors
Pre-Requisite: None

Course Description: The Institute of Public Health Innovation’s (IPHI) community health worker (CHW) training is a dynamic learning experience that involves a mix of teaching and participatory methods. The team typically meets with stakeholders before the implementation of the curriculum to ensure trainings meet the essential needs of the project. Generally, IPHI recommends that this initial core training course is followed by ongoing monthly continuing education and complemented by training for other team members at the site where the CHWs will work.

Learning Objectives:

1. Define the scope of practice and understand and implement the roles, competencies, and responsibilities of a CHW
2. Acquire skills, tools, and methods for engaging the community and healthcare teams to minimize gaps in care
3. Incorporate nonjudgmental communication to support health equity
4. Incorporate concepts of ethics, professionalism, stress, and conflict management when working in a professional environment
5. Use competencies at the individual and group levels when conducting health outreach, community organizing, and advocacy efforts
6. Understand the commitment to social justice, cultural humility, and client and community-centered engagement

To register, click here.

CHW Foundations 

Format: Virtual
Length: 4 hours
Target Audience: Individuals/organizations who want to learn about CHWs and their roles (supervisors, HR managers, and clinical staff). It’s also open to organizations that have already hired CHWs and those who are planning to hire CHWs.
Pre-Requisite: This course is a pre-requisite for all other team integration offerings.

Course Description: This course is an introduction to the CHW role as a critical public health liaison between their organizations and their communities. The course covers the history of the CHW role, the CHW scope of practice and core responsibilities, the value and impact CHWs deliver to both clients and colleagues, and the broader social and personal context that shapes the CHW experience.

Learning Objectives:

1. Describe the CHW role and core responsibilities
2. Explain 3 social determinants of health that contribute to the CHW experience
3. Explain the importance of a systems approach to integrating CHWs
4. Identify 3 ways that CHWs add value to their organizations
   

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Integration Readiness

Format: Virtual
Length: 4 hours
Target Audience: Organizations/teams planning to establish a CHW program or hire CHWs, HR managers, and CHW supervisors.
Pre-Requisite: CHW Foundations

Course Description: This course covers the preliminary considerations that organizations need to take into account before starting a CHW program. Participants will assess their current level of readiness and identify areas where they need to build the necessary infrastructure to support their CHWs. CHW Integration Models, CHW Program Standards, and general best practices will also be discussed.

Learning Objectives:

1. Evaluate the extent to which your organization is ready to bring on a CHW
2. Describe 3 CHW Integration Models and the pros and cons of each
3. Explain how the CHW Program Standards enable a successful CHW program

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Integration Planning I: Funding and Sustainability

Format: Virtual
Length: 4 hours
Target Audience: Organizations/teams planning to establish a CHW program or hire CHWs, HR managers, and CHW supervisors.
Pre-Requisite: CHW Foundations; Integration Readiness

Course Description: This course provides an in-depth look at the action planning steps needed to fund and sustain their CHW program. Sources of CHW funding will be reviewed and compared. Strategies for advocacy and stakeholder engagement will be discussed. Participants will learn about the CHW certification process.

Learning Objectives:

1. Describe 3 funding sources to sustain a CHW program
2. Explain the pros and cons of CHW Certification
3. Implement 3 strategies for engaging organizational stakeholders to buy into your CHW program

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Integration Planning II: Policy and Practice

Format: Virtual
Length: 4 hours
Target Audience: Organizations/teams planning to establish a CHW program or hire CHWs, HR managers, and CHW supervisors.
Pre-Requisite: CHW Foundations; Integration Readiness; Integration Planning I

Course Description: Leveraging insights from the readiness assessment, this course
explores the importance of CHW policy. Guidelines for CHW work practice, including supplies, equipment, data collection, and record-keeping, will be discussed. Participants will review CHW Safety and Emergency Procedures and strategies for involving CHWs in organizational decision-making.

Learning Objectives:

1. Describe the importance of CHW policy in establishing an effective CHW program
2. Explain the key components of CHW workload management.
3. Describe 3 ways organizations can provide tactical on-the-job support for CHWs

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Integration Planning III: CHW Development

Format: Virtual
Length: 4 hours
Target Audience: Organizations/teams planning to establish a CHW program or hire CHWs, HR managers, and CHW supervisors.
Pre-Requisite: CHW Foundations; Integration Readiness; Integration Planning I & II

Course Description: This course provides participants with the HR considerations needed to support their CHW throughout the CHW Career Lifecycle. This course covers tactical strategies for recruiting and hiring, onboarding, and engaging CHWs at your organization. Participants will explore salary and compensation considerations. Professional development methods and strategies for minimizing turnover will also be discussed.

Learning Objectives:

1. Describe how recruiting efforts for CHWS may differ from other positions at your organization
2. Describe the core components of a CHW job description
3. Share 3 best practices for developing interview questions for CHWs
4. Explain the importance of engaging CHWs throughout their career lifecycle

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Supervisor Strategies I – The CHW Role

Format: Virtual
Length: 4 hours
Target Audience: Individuals who are supervising CHWs and/or managing CHW supervisors. It’s also open to organizations that have already hired CHWs and those who are planning to hire CHWs.
Pre-Requisite: CHW Foundations

Course Description: This course provides CHW supervisors with a detailed overview of the CHW role, core functions, and responsibilities. Participants will explore strategies for how they can best support their CHWs in their work and how to effectively communicate about the CHW role to colleagues and community members. Topics include the CHW Code of Ethics and Core Values and methods for supportive supervision.

Learning Objectives:

1. Define 3 core functions of the CHW role
2. Identify 3 ways you can support your CHW in carrying out the functions of their role
3. Explain why the CHW Code of Ethics and Core Values are important for the CHW profession
4. Describe what supportive supervision is and why it is important to CHWs’ success

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Supervisor Strategies II – The Supervisor Role

Format: Virtual
Length: 4 hours
Target Audience: Individuals who are supervising CHWs and/or managing CHW supervisors. It’s also open to organizations that have already hired CHWs and those who are planning to hire CHWs.
Pre-Requisite: Supervisor Strategies I – The CHW Role

Course Description: This course equips CHW supervisors with the skills needed to best support their CHWs. Topics include models of CHW supervision, supervisor roles and competencies, and effective conflict management strategies. Tips for effective and supportive oversight of CHW work and conducting CHW performance reviews will also be discussed.

Learning Objectives:

1. List 3 characteristics that make great CHW supervisors
2. Describe 3 CHW Supervision Models
3. Use conflict management best practices to address a variety of supervisor challenges
4. Implement a variety of supervision techniques to promote CHW performance

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